Intelligent Insights. Unify your data to gain control, letting technology and data drive your digital strategy, bringing efficiency and clarity to your organisation.
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Align your data and goals to drive your business forward.
Tailored solutions
Bespoke data centre solutions, cloud computing and storage services.
Business continuity
If applications perform at their best, a business performs at its best.
Intelligent analytics
Use business intelligence to monitor and manage application performance.
Efficient responses
Streamline data management for faster and smarter responses.
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Bespoke Technology Solutions
Streamline operations, increase workflow and improve customer satisfaction with our 4 core pillars of technology.
How can I create a hybrid workplace for my business?
There is not a silver bullet to answer this question but there are key aspects contributing to implement a hybrid workplace approach: • Trust your employees • Provide them with the right collaboration tools • Train your workforce to adopt technology as part of their daily job • Ensure your leadership team is onboard with the strategy
How do I decide which collaboration technology to adopt?
No one understands your business and your workforce better than you. That knowledge is key to understanding what collaboration tools and processes will be more effective for your business.
As part of that evaluation process, the first objective is to identify which areas can benefit from the collaboration tools. Then, you need to involve users from those areas to ensure they can participate in the qualification process as they will ultimately be the ones embracing the tool. Finally, you will need to evaluate requirements about integration between the collaboration and existing corporate tools.
What are the key technology components of a Hybrid Workplace?
Thinking about the technology conforming your Hybrid Workplace is not restricted to a single tool. A successful Hybrid Workplace framework should include, at least, the following components: • Connectivity - Users should be able to have access to applications and data in their remote locations as if they were in the office, which means connectivity plays a fundamental role. • Security - The security perimeter is not your corporate firewall anymore. Security should be approached in a holistic way where your identity and endpoint protections become more relevant and should be integrated in the wider corporate security strategy. • Video Conferencing software and endpoints - A reliable software and video endpoint is key to provide a successful user experience in a remote environment.
FAQs
How does IoT relate to edge computing?
IoT applications will need edge computing for the benefits it gives around latency, bandwidth, and security.
How Infinite Edge can help me?
Those who want to add value in this space need to understand the business models, the use cases and define a clear go-to-market plan, including operators who can use edge computing to grow revenues outside connectivity. Infinite Edge provides the mechanisms both in the Knowledge and Delivery to evolve your organisation to a Unified Edge strategy.
Can I transform my business to be data-driven?
Of course you can! You are probably currently using technology solutions that can generate enough data to be taken into consideration as part of your business decision process and will have an impact on your productivity and cost control.
What does it mean to be data driven?
To be a data driven organisation means that you have to look at your data strategy considering: • How do you collect data? • Analyse that data • Facilitate access to that data • Take actions sparked by that data
How do I find the right data strategy for my business?
We all should start any data strategy by spending time defining the business challenges we want to address —overall business strategy, overall business goals, threats or challenges.
In other words, you need to think about how data can contribute to your business strategy before you make any investment in technology.
What is Edge intelligence?
Edge Intelligence is the combination of advanced connectivity, compact processing power, and artificial intelligence (AI) located near devices that use and generate data. This technology will enable the evolution of service architectures to become more location-driven, decentralized, and distributed.
Why is Edge intelligence important for your business?
As the industrial and manufacturing organisations are increasingly relying on data for their operation, the edge intelligence can add greater visibility across operations, support faster data analysis and real-time response, and enable better automation and more dynamic systems contributing in your business productivity and cost control.
FAQs
What is the average cost of a Cyber Attack (Data Breach)?
The Ponemon Institute’s 2019 Cost of a Data Breach Study reported The global average cost of a data breach for the 2019 study is $3.92 million, a 1.5 percent increase from the 2018 study. The report also found that the average cost per record is $150.
Why do I need cybersecurity?
Almost 60% of businesses have experienced a cyber-attack and with so many vulnerabilities online, companies are investing heavily in cyber security and training employees, particularly regarding online scams and ransomware attacks.
The 2019 Official Annual Cybercrime Report (ACR) predicts that businesses will fall for ransomware attacks every 14 seconds.
How do I know if I’m under attack now?
Gone are the days where the most effective strategy in security was to acquire the best of breed products to protect your organisation. A modern and effective cybersecurity strategy requires implementing a lifecycle approach embedding people, process and technology. This lifecycle must start with the assessment of your current risk level and the definition of what should be the roadmap to improve that level according to your business needs.
The first stage of this cybersecurity lifecycle relies on visibility and detection. Any industry adopting and implementing this approach will be enabled not only to know if they are currently under an attack, but also they will be more agile and better prepared to execute the protection and response plans to minimize the impact of any potential security breach.
How do I improve the security strategy of my retail organisation?
As a retail organisation, one of the key assets you own is the information of your end customers. You will probably have different security technologies and policies to protect access to the corporate environment but data requires some additional thought. That is the reason why data protection should be at the top of your cybersecurity strategy.
Data protection strategies should consider these aspects: • Data classification. You don’t want to apply the same level of security to all your data as you need to be effective and not overkilling the budget. • Explore your backup solutions options. Understand the different storage options and evaluate pros and cons for each of them to maximise your ROI and minimise impact in your operations and business performance. • Define the policies to complement the use of technology for your data protection. Policies establish the "what" associated with data protection activities and procedures define the "how" activities. • Embed the data protection strategy as part of your wider cybersecurity strategy to ensure you review and test it on a regular basis.
FAQs
What are the reasons for not automating your network?
• Difficulty staffing up and retaining good help • Too many errors • Dissatisfied Business Units and Staff • Reduced competitiveness • Cybersecurity risk • Unexpected outages
What is MTTR?
Mean time to repair (MTTR) is a maintenance metric that measures the average time required to troubleshoot and repair failed equipment. It reflects how quickly an organization can respond to unplanned breakdowns and repair them.
How network automation helps to improve MTTR?
Integrating automation as part of the incident management process can estimate the Mean Time to Resolution based on historic events. This enables IT teams to work quickly and efficiently to implement a solution that will get systems back up and running fast, limiting the negative effects on the company.
Why automate now?
Improve operational efficiency and resiliency by reallocating human touches away from each network component. Automating your network processes and operations, your IT team will become more strategic in the adoption of new roles for the network providing new potential streams of revenue and reducing operational costs.
Where do I start with automation?
No matter if it’s in your network, your data centre infrastructure or your applications platforms. The best approach to start adopting automation is to start small and grow from there. Your IT team will identify processes and actions that are repetitive or based on a traditional approach (e.g using a spreadsheet) that can be transformed into quick wins in your automation journey.
What is AIOps?
We are sure you have heard about this concept and maybe you still have doubts about what it is and how it could be relevant to you. Artificial Intelligence for IT operations (AIOps) is the combination of data and machine learning (ML) to automate IT processes. AIOps is a platform that can involve different technologies including: security, network, data platforms and infrastructure.
What do AIOps look like in reality?
You can consider an example of an AIOps platform in any modern network management system. They have the AI/ML engine to detect problems and provide you with the resolution steps. Actually, these platforms can be integrated with your current ticketing system as part of your ITSM framework to streamline the operational side of support.
